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With today’s heightened emphasis on effective risk management, you can be assured that RBC Dexia’s processes and internal control procedures are sound, as validated by our semi-annual Report on Key Internal Controls and Safeguards. And our overall service proposition also places a high priority on timeliness and accuracy—both of which are particularly critical in custody operations and reporting.

To ensure that our service meets your expectations, RBC Dexia develops personalised “service level standards” complemented by rigorous internal quality monitoring. Your business goals and ambitions are our priority. A dedicated pension professional is assigned to your account to ensure that our products and services meet your needs – from our comprehensive benefit payments service and advanced investment analytics, to our non-cash collateral securities lending program.

Our focus on risk management, complemented by the strength and support of our parent companies, means RBC Dexia Investor Services will support you for the long-term. An extensive product suite, advanced technology solutions, and a commitment to client service excellence enable us to develop strong and effective partnerships with our clients.

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